Terms & Conditions

Personal information

By registering your order at Clubassist AS, you agree that we store and use your personal data to complete and deliver your order.

According to the Personal Data Act, you have the right to take part in the information that we have registered about you and if you consider that the information is incorrect or irrelevant, you can request a correction or removal from our customer register. Contact us at post@clubassist.no We assure you that we will not sell or give your personal information to others.

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Payment and prices 
Shopping in our online store  is safe and easy.

The payment option "CA-Invoice" can only be chosen by clubs and teams with a separate agreement. Orders from customers who choose "CA-Invoice", without a separate agreement will be rejected.

We work with Klarna Checkout.

KLARNA CHECKOUT
Klarna Checkout makes it easy, flexible and safe for you to shop online. By answering a few questions, you identify yourself easily and you can choose the payment method that suits you best.
A finesse with Klarna Checkout is that we make a distinction between purchase and payment. First you confirm your purchase and then you choose how you want to pay. The payment methods that may be offered are invoice, partial payment, card payment or bank transfer. Everyone is equally safe. By providing or requesting information in Klarna Checkout, you accept our terms of use and our use of your personal data as described below.

 

Klarna Checkout Terms of Use
By using Klarna Checkout, you agree to Klarna Bank AB (publ):s (556737-0431, Sveavägen 46, 111 34 Stockholm), "Klarna", conditions as described below, including any attachments or other material that refer to ("Terms").
From the moment you provide or request information, you start using Klarna Checkout. By doing so, you also consent to our use of your personal data, including the possibility of transferring the data to third parties or for processing outside the EU / EEA.
 

Identification, adaptation and risk assessment
In order to be able to safely identify you and prevent unauthorized use or misuse of Klarna Checkout, and to meet the requirements according to good credit mediation, Klarna must verify your identity.
Klarna collects additional information such as social security number, name and address, choice of credit options, as well as credit information from various suppliers.
Klarna also uses the information you may have from previous purchases, publicly available information and information on the internet about how you have fulfilled our payment conditions, to carry out a risk assessment.
Klarna Checkout automatically adjusts the risk assessment, and thus also the design of the service, every time you use the service, and you do not have to provide more information than necessary.
In some cases, your previously entered and Klarna-approved address is displayed as soon as you have entered your e-mail address and postcode. The approved address is only used to pre-fill the address information in direct connection with your purchase.
By completing the purchase, you confirm your identity and correct delivery address.

 

Payment, fees
Klarna Checkout shows the payment methods that can be offered to you.
Current payment options that can currently be offered by Klarna Checkout are:

• invoice

• account credit

• credit card

• direct payment via bank

- Invoice is the standard payment method where possible.
- When paying by invoice, Klarna's current invoice terms apply at all times: 14 days' credit.
- In the event of late payment, a penalty charge in accordance with the rates of the debt collection regulations as well as the late payment interest applicable at all times.
- It costs nothing to use Klarna Checkout. Any taxes and/or fees may be added through the selected payment method, see the individual terms of payment for the item you choose.
- Klarna can at any time add or remove one or more payment methods from those offered in Klarna Checkout.
- When you complete a purchase via Klarna Checkout, you and Klarna enter into an agreement in which Klarna, among other things, guarantees that you do not have to pay if you do not receive your goods. Klarna also reimburses the store for what you have bought and thus takes over the right to be paid. Regardless of which payment option you choose, your payment will go towards regulating Klarna's requirements.

 

Bruk
Klarna owns all rights to Klarna Checkout. As a User, you may only use the Service as directed to make purchases, until further notice and in accordance with the Terms.
If you have previously shopped with Klarna Checkout and entered your address, this will be filled in automatically as soon as you have entered your email address and postcode.
You can cancel this function directly in Klarna Checkout, or by sending an e-mail to personvern@klarna.no whenever you wish.

 

Declaration
You declare that all the information you provide is correct and your own, and that you can enter into agreements freely and without the consent of a guardian, trustee or other person. 
If you use the Service on behalf of a legal entity, you also warrant that you have the authority to enter into this Agreement and accept the Terms in their entirety on behalf of that legal entity.
By providing personal information on behalf of other persons, you confirm that you also have consent to provide such data, and that the information can be used for the purposes and in the ways described in these Terms.

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Misuse
You declare that all information you provide is correct and your own, and that you can enter into agreements freely and without the consent of a guardian, trustee or other person.
If you use the Service on behalf of a legal entity, you also warrant that you have the authority to enter into this Agreement and accept the Terms in their entirety on behalf of that legal entity.
By providing personal information on behalf of other persons, you confirm that you also have consent to provide such data, and that the information can be used for the purposes and in the ways described in these Terms.

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Privacy
Klarna and our partners will process your personal data in order to be able to offer you a simpler payment service via Klarna Checkout and to simplify the payment process the next time you use Klarna's services.
Klarna uses personal data for the purpose of securing your identity, managing customer relationships, preventing misuse or exploitation of payment services, performing customer analyses, credit assessment, risk analyses, risk management, business development, commercial and marketing purposes for its own part and for our specially selected partners, and to comply with applicable regulatory requirements in general.
Personal data is any information that can be directly or indirectly linked to you. The following are examples of personal data that Klarna processes:

• Contact information - name, address, e-mail address, telephone number etc.

• Date of birthday

• Payment information - card number, invoice information, etc

• Financial information - for example information about income and any payment notes (used in cases where a credit assessment is carried out)

• Article information - information regarding the purchases made

• Historical information – information about previous purchases, how you have previously complied with the terms of payment, any refusals etc

• Information about your computer/device - IP address, language settings, browser settings etc

 

Publicly available information on the internet
Birth number is used for identification and as a customer number for customer management purposes in Klarna's system.
If you have previously used Klarna, there may be previously stored information about you, for example customer handling, documentation requirements or similar authorized purposes.
Klarna will use any such information to secure your identity and facilitate your use of Klarna Checkout.
Klarna may also use electronic communication (e.g. communication via SMS and e-mail) in its contact with you.
Klarna may provide information to other companies within the Klarna group, who may then also use the information in the manner and for the purposes described here.
For administrative purposes, the information can also be disclosed to the e-tailer/online store where you made the purchase and to our specially selected partners for customer analysis and marketing.
Furthermore, information may be passed on in connection with the transfer of claims to debt collection agencies or similar.
The information can also be transferred for processing outside the EU/EEA area to a state that does not have the same level of protection of personal data.
Klarna protects personal information and will implement the necessary security measures to protect the information.
You have the right once per year to make a written request for access to the information that concerns you.
You also have the right to correct incorrect information and choose not to receive further marketing communications.
Klarna Bank AB (publ) is responsible for the processing of your personal data and Swedish law applies to that processing.
See Klarna's Privacy Statement for a detailed description of Klarna's processing of personal data.
Further information can also be obtained by contacting Klarna at personuppgiftsombud@klarna.com.
By using Klarna Checkout, you accept our use of your personal data in the manner described here, including any transfer to another company or country outside the EU/EEA area.
Klarna can also use your information for electronic communication in, for example, marketing if you pay through a Klarna account.
You can always withdraw your consent for these purposes by sending an e-mail to Personvern[at]klarna.no.

 

Cookies
Klarna uses cookies. A cookie is a small text file that is sent from Klarna's web server and stored by your browser to give you access to various functions.
Klarna uses cookies, for example, to customize Klarna Checkout according to you and for internal analyzes of how our website is used. Cookies cannot harm your computer.
See also Klarna's Information on cookies for more information on how Klarna uses cookies.
By using Klarna Checkout, you accept our use of cookies.

 

Complaints
You can submit a written or oral complaint to Klarna's conflict resolution department. You do this by using the contact form on Klarna's website, www.klarna.com, https://www.klarna.com/customer-service/customer-service-mail-form or by regular post to Klarna's registered address (indicate "Complaint" on the envelope). Should we, against presumption, be unable to find a solution in connection with the complaint, the complaint can be forwarded to the Swedish Board of Consumer Complaints (ARN). Klarna participates in such negotiations in accordance with the company's statutory obligations. You will find further information on the prerequisites for access to appeal on ARN's website: http://arn.se/other-languages/english-what-is-arn/. The dispute can be presented in all official EU languages ​​and sent via the ODR platform to the European Commission. The dispute will then be forwarded to ARN. You can find the ODR platform here: http://ec.europa.eu/consumers/odr/. You can also contact ARN in Swedish by regular mail or in person at the following address: Allmänna reklamentationsnämnden, Postbox 174, 101 23 Stockholm, Sweden. Visiting address: Kungsholmstorg 5, Stockholm.

Termination
The right to use Klarna Checkout persists until one of the parties terminates the agreement. Such termination has immediate effect, but does not affect terms and obligations for completed purchases (unpaid bills, fees, etc.), or the right to process personal data on it." 

 

Product information and pictures

Clubassist AS  does its best to provide as correct product information as possible. We still recommend that you always double check the products and the packaging when you have received your delivery.

Reservation

We reserve the right to accept any typographical errors and price changes.

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Product information and pictures

Clubassist AS  does its best to provide as correct product information as possible. We still recommend that you always double check the products and the packaging when you have received your delivery.

 

Reservation

We reserve the right to accept any typographical errors and price changes.

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Force majeure

Is Clubassist AS prevented from delivering or making mandatory redelivery - or such a delivery obligation becomes unreasonably burdensome as a result of a labor dispute or any other circumstance when the parties cannot control it, such as fire, war, mobilization or unforeseen military calls-up of a similar scope, requisition, seizure, currency restrictions, riots and riots, shortage of means of transport, general shortage of goods, reduction in the supply of motive power, as well as deficiencies in or delays in deliveries from subcontractors or manufacturers as a result of such circumstances as dealt with in this point, makeupyourmind.no exempt from all liability other than in cases of complaint and credit the purchase price of the defective item.

 

The purchase conditions have been determined by Clubassist AS on 30 October 2019